Privacy Policy

Privacy Policy – ITS

Privacy Policy

Last updated: May 17, 2026

This Privacy Policy explains how ITS (Item Trade & Sell), a website based in Canada, collects, uses, and protects your personal information when you use itemsellhub.com. We are committed to protecting your privacy in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following information:

  • Account information: When you connect a Roblox, Discord, or Google account, we receive your username, display name, profile picture, and unique user ID from that platform via their OAuth2 service.
  • Usage data: We may collect anonymous data about how you use the Site, such as pages visited and search queries, to improve the service.
  • Cookies: We use cookies to keep you logged in and to remember your preferences. You can disable cookies in your browser settings.

2. Information We Do Not Collect

  • We do not collect payment information of any kind.
  • We do not collect your passwords for any platform.
  • We do not sell your personal information to third parties.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your ITS account
  • Display your profile information within the Site
  • Improve and personalize your experience
  • Ensure the security and integrity of the Site
  • Comply with applicable legal obligations

4. Third-Party Platforms

When you connect a Roblox, Discord, or Google account, you are also subject to those platforms’ own privacy policies. We only receive information that you authorize through their OAuth2 login flow. We do not control how those platforms handle your data.

5. Data Sharing

We do not sell, trade, or rent your personal information. We may share data only in the following limited circumstances:

  • With service providers who assist in operating the Site (e.g. hosting), under strict confidentiality agreements
  • If required by law, court order, or government authority in Canada
  • To protect the rights, safety, or property of ITS or its users

6. Children’s Privacy

Our Site is open to all ages. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has provided us with personal information without consent, please contact us and we will delete it promptly.

7. Data Retention

We retain your account information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us through the Help Centre.

8. Your Rights (PIPEDA)

Under Canadian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Withdraw consent for the collection or use of your data
  • Request deletion of your data

To exercise any of these rights, contact us through our Help Centre.

9. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. Our Site uses SSL encryption for all data in transit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last updated” date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us through our Help Centre on the Site.